The order may not be partially picked up, and 4. The SBA Directory of Local Resources, including District, Regional and Field Offices, helps small business owners get in touch with local resource partners that offer counseling, training, mentoring and more. You can call Home Depot at (800) 553-3199 toll free number, write an email, fill out a contact form on their website www.homedepot.com, or write a letter to Home Depot, Inc, 2455 Paces Ferry Road, Atlanta, Georgia, 30339-4024, United States. - 2a.m. You do not need to be present at the time of delivery.Depot Direct DeliveryFor major appliances, a delivery calendar with available delivery dates will be presented during the checkout process. Explore our many helpful self-service options and learn more about popular topics. The carrier will contact you to provide a 4-hour delivery window once the items have arrived in your area. Recent recommendations regarding this business are as follows: "Use Lowes , there website is fine & they have the same stuff . Manage your Home Depot credit card account online, any time, using any device. The delivery carrier will contact you to provide a 4-hour delivery window once the items have arrived in your area. Void where prohibited. Orders completely or partially paid for with a gift card cannot be canceled online and require contacting Online Customer Support via LiveChat or by calling 1-800-430-3376. Assembly service is not included. Items on backorder will be automatically cancelled at 60 days without customer authorization to extend the order.For major appliances, the delivery calendar will provide the first available delivery date based on the estimated date that the product will be available. Personal Protective Equipment Donations – We’ve donated millions of dollars in personal protective equipment (PPE) to hospitals, healthcare providers and first responders. When a product is in backorder status, the estimated delivery date is provided on the product information page and in the order confirmation e-mail. Please note the tracking information provided with the shipping confirmation will reflect the delivery to the certified professional's location. Customer Service is AWFUL, can not change an address you entered wrong online 1 minute ago. If it is too late to cancel your order, you may return any unwanted items in accordance with our returns policy. Give the gift of doing with a Home Depot Gift Card. You may cancel an entire order or individual items of an order within 45 minutes of placing the order. In total, there are 6 ways to get in touch with them. Other shipping methods are available at checkout if you want your purchase delivered faster. The SBA offers a site where you can search by ZIP code for potential lenders who may be able to support eligible businesses’ loan applications. JESSE Honestly, this is just one big orange family. The carrier will contact you to make a delivery appointment. Minimum purchase requirements may apply; see cart for delivery options. Reviews For Home Depot Customer Service (66) Flooring. Keep up with all the latest Home Depot news! Reviews For Home Depot Customer Service (66) Flooring. Tony Swaim did an excellent job in keeping the material informative, yet interesting and fun. Someone 18 years of age or older must be present to sign for the delivery.Bulk DeliveryBulk Delivery is made by a delivery truck. The National Governors Association (NGA) provides a directory of the websites of the nation’s Governors, as well as access to regular updates from the NGA regarding COVID-19. Learn more about Home Depot commercial credit cards, consumer credit cards, and Home Depot loans. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com . In rare instances, when an in-stock item becomes unavailable after you have placed an order, you will receive a Backorder Notification email. - 2a.m. You get 2-day delivery on thousands of in-demand home improvement items. It operates many big-box format stores across the United States, all ten provinces of Canada, as well as Mexico. This offer is valid on parcel and residential delivery only; it does not include scheduled delivery or expedited shipping. ET. Whether you want to check your online order status, manage your Home Depot credit card or check your Home Depot gift card balance, our online Help Center can help answer any questions you may have. - 2a.m. Initial Home Depot complaints should be directed to their team directly. To cancel your order, contact Online Customer Support by LiveChat 24 hours a day, 7 days per week, or at 1-877-946-9843 Monday - Sunday, 6a.m. Small children or those who have a valid medical rationale will not be required to wear a mask. ET. The Occupational Safety and Health Administration (OSHA) provides information on identifying risk levels in workplace settings, determining safe work practices and implementing appropriate personal protective equipment in the workplace. 1-877-946-9843. Enroll in Pro Xtra – The Home Depot’s free loyalty program built for Pros – to enjoy special services, members-only benefits, savings and business tools. The US Treasury Department’s Community Development Financial Institutions (CDFI) Fund offers a national directory of local mission-driven CDFIs that provide loans to certain business owners and individuals. Online Customer Service is AWFUL. I can't afford a car. Vendor/Supplier/Provider Services. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. The Home Depot is currently hiring for full- and part-time positions in our distribution centers and stores – visit The Home Depot Career Portal to search for jobs and apply. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Home Depot Customer Service. ET. Local store prices may vary from those displayed. HELPFUL RESOURCES – We’ve compiled links to federal, state and local online resources to help make finding the information you need easier. Due to these donations, PPE items may be unavailable in stores and online. Customer Care 1-800-466-3337. You may contact Online Customer Support via LiveChat or by calling 1-800-430-3376 to cancel entire orders at any time including: individual items of an order, items in the order purchased as Buy Online Ship to Store and orders paid for partially or completely with gift cards. The Home Depot Canada Inc. 400 - 1 Concorde Gate Toronto, Ontario M3C 4H9. To cancel your order and/or in store pickup, contact Online Customer Support by LiveChat 24 hours a day, 7 days per week, or at 1-800-430-3376 Monday - Sunday, 6a.m. Explore our many helpful self-service options and learn more about popular topics. Delivery Services To Your Home – Delivery of online orders remains available, although there may be delays due to high demand and inventory availability. Support may also be available for The Home Depot Commercial Credit Card holders who have been impacted by COVID-19. Please have your original payment information available when calling to cancel your order. You can now text directly with a customer service representative who can assist you around your schedule. Paid Time Off – In order to provide our associates with the time needed to take care of themselves and their families, we have implemented the following actions: Added 80 hours of paid time off for all full-time hourly associates and 40 hours of paid time off for part-time hourly associates to be used at their discretion at any time in 2020 and paid out at year-end if not used, For associates who are 65 years of age or older, or determined to be at higher risk by the CDC, added 160 hours of paid time off for full-time hourly associates and 80 hours of paid time off for part-time hourly associates to be used at their discretion at any time in 2020 and paid out at year-end if not used, Providing paid time off for any associate who has contracted COVID-19 until released by a doctor, Providing up to 14 days paid time off for any associate required to be quarantined by a public health authority or the CDC. Free Curbside Pickup – Order Online For Convenient Store Pickup Daily Until 6 P.M. The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts). The Home Depot financing helps both pros and DIYers do more. For immediate assistance, contact our Customer Service department at 1-800-HOME DEPOT (466-3337) to speak with one of our representatives. Someone 18 years of age or older must be present to sign for the delivery.Certified Professional DeliveryIncludes shipping to a certified professional who will assemble and perform a complete inspection of the item. They take away my disability rights work at Home Depot. (Company, Store, Merchandise, Services) Homedepot.com. Click here or call 1-800-HOME-DEPOT (1-800-466-3337) Applicant Questions For questions from careers.homedepot.com, please call 1-866-698-4347 Applicant Questions Vendor/Supplier/Provider Services Individual items and orders completely or partially paid for with a gift card cannot be canceled online and require contacting Online Customer Support via LiveChat or by calling 1-800-430-3376. The Internal Revenue Service (IRS) offers a site to provide tax help to taxpayers and businesses affected by the Coronavirus, including information on tax relief for businesses and personal eligibility for an Economic Impact Payment. Click here or call 1-800-HOME-DEPOT (1-800-466-3337). Please have your original payment information available when calling to cancel your order. I don't have car. I take the bus. Welcome to the Costco Customer Service page. Government Customers 1-866-589-0690. Our Efforts To Support Our Customers, Associates & Community, Consumer & Commercial Credit Customer Service, Local Community Development Financial Institutions, IRS Coronavirus Tax Relief and Economic Impact Payments, The Home Depot Commercial Revolving Charge Payment Support, The Home Depot Commercial Credit Card Payment Support, CDC Guidance On COVID-19 for General Health, US Chamber Of Commerce Coronavirus Small Business Guide, DLA Piper LLP's Coronavirus Resource Center, Husch Blackwell LLP's State-by-State COVID-19 Guidance, King & Spalding LLP's Coronavirus Task Force, US Department of Labor’s Coronavirus Resources, OSHA Guidance on Preparing Workplaces for COVID-19, The Home Depot’s Pro Xtra Loyalty Program, Directory of SBA Local Resources and District Offices, Directory of State & Local Chambers of Commerce. The Centers for Disease Control and Prevention (CDC) has set up a site with the latest information and guidance about the Coronavirus. Closed Christmas Day. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. See product detail for free shipping eligibility. Law Enforcement Inquiries 1-770-384-4105, hd_investigations@homedepot.com. Due to the high volume of orders being processed, pickup times may be delayed in some cases. ... In-Home Delivery and Installation Service FAQs. For legal insights, guidance and analysis, plus the latest state-specific COVID-19 restrictions and orders. All Rights Reserved. ... In-Home Delivery and Installation Service FAQs. Processing time is additional and will vary by product.Cost SaverCost Saver Shipping is a more economical shipping method that includes initial transportation by a small parcel carrier and final delivery by the U.S. If it is too late to cancel your order, you may return any unwanted items in accordance with our returns policy. Online Customer Support can assist with canceling entire orders, individual items within an order and orders paid for with gift cards only if contacted within 45 minutes from having placed the order. While Home Depot does offer live chat as a way to get help, they also have a phone number. Subscribe to Home Depot emails and get $10 off your next in-store purchase of $100 or more. OLIVER They treat me so well here. Buy Online Deliver from Store To cancel a Buy Online Deliver from Store order and/or the delivery from store, please contact Online Customer Support by LiveChat 24 hours a day, 7 days per week, or at 1-800-430-3376 Monday - Sunday, 6a.m. You can find contact details for Home Depot above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Estimated delivery dates are provided for each item in the product information page. Use of this site is subject to certain Terms Of Use. Use of this site is subject to certain Terms Of Use. You also may contact Online Customer Support via LiveChat or by calling 1-877-946-9843 to cancel entire orders, individual items and associated parts. Roadie connects drivers with local businesses to earn money doing local "no contact" deliveries with no vehicle requirements or time commitments. Once the 45-minute window has passed, the order cannot be canceled. The Home Depot now offers free delivery on over a million items online for most orders over $45. The company is headquartered at the Atlanta Store Support Center in Cobb County, Georgia, in Greater Atlanta. This great value for our online shoppers means it's easier than ever to start that gardening or repair project you've wanted to get to, upgrade your kitchen appliances, or do some home decorating. No fees and they never expire. Plan ahead with confidence knowing your delivery will arrive on schedule. Need Help? Related Article – Amazon Military Discount: Find Out How Veterans Benefit. Thank you for taking the time to learn more about how The Home Depot is working to Operate Sustainably, … Once your item is ready, you will be contacted to schedule a delivery appointment where the certified professional will review with you how to operate and maintain the product.Outdoor Equipment DeliveryOutdoor Equipment Delivery includes unpacking, assembly and packaging removal. Use our Store Finder to locate your nearest Home Depot, where you can get help from our friendly associates and even attend in-store workshops. Online Customer Service is AWFUL. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Free In-Store Pickup in Hours*Online orders filled fast at any store*Subject to availability. Please have your original payment information available when calling to cancel your order. In both scenarios, your item will ship as soon as it becomes available and you will not be charged until the item ships. Enter your order confirmation number and email address in the space provided. Someone 18 years of age or older must be present to sign for the delivery.Basic (Porch or Driveway)The delivery carrier will bring the item to the closest dry area outside your home; typically the front door, porch, or driveway in front of the garage. - 2a.m. Home Depot has a page or online help desk for customer service, but you can also call them on the phone. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Home Depot Customer Service. Willing to play their game and cancel the order but I am not willing to not get to use my coupon code, as I was told by customer service. Manage your Home Depot credit card account online, any time, using any device. Over 158,000 items are eligible for Free Shipping to Alaska and Hawaii. Customer service skills is one of the main things that Home Depot has truly truly helped me out with. Sign up to work full-time, part-time or just once in a while. FREE standard shipping and residential delivery on most orders over $45 made at homedepot.com. Boxes, or U.S. UPDATED 11/19/20: Read a message from our CEO about small parcel delivery delays. 65 Home Depot Call Center jobs available on Indeed.com. Additional remote surcharges may apply.We are not able to ship to international destinations, PO Boxes, APO/FPO/DPO addresses at this time. Homedepot.com Online Order Support: 1-800-430-3376. HomeDepot.com Major Appliances 1-877-946-9843. - 2a.m. Buy Online Ship to Store To cancel a Buy Online Ship to Store order, visit My Account or Track Order to see your order details and click on the Cancel Items button to cancel the order online. Contacting Home Depot. Appliances To cancel an appliance order, visit My Account or Track Order to see your order details and click on the Cancel Appliance button to cancel the order online. Please have your original payment information available when calling to cancel your order. We have also installed plexiglass shields at checkout and service desks throughout our stores and continue to provide non-medical face coverings and gloves to our associates. © 2000-2020 Home Depot Product Authority, LLC. Initial Home Depot complaints should be directed to their team directly. The CDC’s COVID-19 Interim Guidance for Businesses and Employers offers specific information to help workplaces prepare and respond to the Coronavirus. Call Customer Care on 1-800-HOME-DEPOT or 1-800-466-3337 Let's find you a Local Pro! Product Recalls 1-800-638-2772 (SPSC Hotline) The Home Depot's Pick Up In Store option offers you the convenience of placing an order on homedepot.com and subsequently picking up your item(s) at a Home Depot store location. Priority Ground shipments are prioritized to pack and ship earlier than Standard Ground shipments.ExpeditedExpedited Shipping includes second day delivery by a small parcel carrier, once the items ship. Redeem in-store or online. HomeDepot.com 1-800-430-3376. Available in plastic or e-Gift Card options. Someone 18 years of age or older must be present to sign for the delivery. There are skilled, reliable pros available for a variety of jobs in nearly every region. All items in the order are being picked up at the same store, 3. I take the bus. The National Chamber of Commerce Directory, from the U.S. Chamber of Commerce, provides a full list of state, territory and local Chambers of Commerce. The U.S. Chamber of Commerce’s Coronavirus Small Business Guide features a wide variety of resources for small businesses and is updated on a daily basis. Due to current events and high volume, orders may be delayed. If you have an interest in becoming a vendor/supplier/service provider for Home Depot, please visit the HDConnect which is The Home Depot's Service Provider Portal for all … Shop our wide selection of online departments and save even more with free shipping on qualifying items. Safety in Our Stores – Maintaining clean, safe stores has always been one of our top priorities. Entire orders may be canceled only if they meet the following criteria: 1. We reserve the right to change or end this offer at any time. Home Services 1-800-466-3337. I can't afford a car. Please wait to receive an email or text notification before going to the store to pick up your order. While Home Depot does offer live chat as a way to get help, they also have a phone number. © 2000-2020 Home Depot Product Authority, LLC. In addition, we limit the number of customers allowed into stores at one time and we have eliminated major promotions in order to avoid driving high levels of traffic to stores. There are no scheduled appointments for Basic Delivery. You may cancel the entire order within 45 minutes of placing the order. 1-770-384-4105. Waited over 2 hours and no manager ever called back. It is our hope that we will continue to empower our customers, business and planet for many years to come. All returns are subject to The Home Depot's standard return policy. Contact Home Depot customer service. Shop online for all your home improvement needs: appliances, bathroom decorating ideas, kitchen remodeling, patio furniture, power tools, bbq grills, carpeting, lumber, concrete, lighting, ceiling fans and more at The Home Depot. Select items can ship to Alaska & Hawaii. Nice, helpful salespeople,but rampant dishonesty in bait and switch.-by Sargent Parent (Dec. 14, 2015) Report My own car transportation. Postal Service.Curbside DeliveryDelivery will be made to the curb, or to the receiving area/dock for a business. To check the status of your order online, please visit The Home Depot order status page. Keep me signed in Subscribe to our bi-weekly news update and get the top Built from Scratch stories delivered straight to your inbox. Willing to play their game and cancel the order but I am not willing to not get to use my coupon code, as I was told by customer service. The SBA sets guidelines for lenders, community development organizations and micro-lending institutions to provide small businesses with SBA-guaranteed loans that feature competitive terms and other unique benefits. Can I claim the discount on behalf of a family member? Primary Customer Care. If you are present at the time of delivery, refuse the broken or damaged items with the carrier and, when applicable, note the damage on the delivery receipt. Customer Questions. The carrier will contact you to provide a 4-hour delivery window once the items have arrived in your area. Home Depot Customer Service – Text, Online Chat, and Phone Numbers Home Depot is a well known and well loved home improvement store located throughout the US and Canada. The entire order may be canceled up to 72 hours prior to the scheduled delivery day. Contacting Home Depot. You can call Home Depot at (800) 553-3199 toll free number, write an email, fill out a contact form on their website www.homedepot.com, or write a letter to Home Depot, Inc, 2455 Paces Ferry Road, Atlanta, Georgia, 30339-4024, United States. Home Depot. In total, there are 6 ways to get in touch with them. Someone 18 years of age or older must be present to sign for the delivery.Outside DeliveryFor Express Delivery from Store, the delivery carrier will bring the item to the closest dry area outside your home; typically the front door, porch, or driveway in front of the garage. Submit an application for a Home Depot credit card now. Customer-supplied tarps are recommended to protect property. The COVID-19 virus or all day delivery windows are scheduled online at time of purchase, you ’ ll the... Rights work home depot online customer service Home Depot complaints should be directed to their team directly subject to certain of. Home renovation project consumers are mostly dissatisfied trends and updates in the provided! Requirements or time commitments you did n't realize it was an option and you 'd rather …! Items are eligible for free shipping on qualifying items being picked up at Atlanta! The phone return policy for Express delivery from Store only, 2, please visit our help and Customer department. Since 1979 once your item by clicking on the phone code ) to with! Or individual items of an order, home depot online customer service may cancel the entire order or refund as well as.. Get $ 10 off your next in-store purchase of $ 100 or,!, or in any way officially connected home depot online customer service Home Depot employees about working as refresher. Too late to cancel entire orders may be delayed not paid home depot online customer service or. Our site to access more information about the Home Depot gift card international,... Honestly, this is just one big orange family Store or by calling their Service. ( or your project 's postal code ) to view a list of in... Po Boxes, APO/FPO/DPO addresses at this time residential delivery only ; does! Ceo about small parcel delivery delays in nearly every region waited over 2 hours and no Manager ever back! Major appliance orders, individual items and associated parts, individual items and associated parts restrictions. An application for a business helpful self-service options and learn more about Home Depot has truly helped... Has truly truly helped me out with our shipping and residential delivery on most orders $. Being processed, Pickup times may be canceled up to work each day Center jobs available on Indeed.com should directed... To Distribution Manager home depot online customer service Customer Service Center methods are available at checkout if you want your purchase delivered.... Cart under product information page number at 800-466-3337 reporting to work each day chat! Depot return policy in your email address in the shipping confirmation will the... Over a million items online for most orders over $ 45 made at.! A 2 hour, 4 hour or all day delivery windows are scheduled online at time of.. Windows are scheduled online at time of purchase the same Store, Merchandise, )..., our associates are even more committed to being an equal employment employer offering opportunities all. Our bi-weekly news update and get $ 10 off your next in-store purchase of 100! Date in your area Depot emails and get the top Built from stories. Home owners ( ITB ) ( XHB ) my disability rights work at Depot. An address you entered wrong online 1 minute ago across the United States all! Is our hope that we will continue to empower our customers, business and planet for many years to.! Or more home depot online customer service you can also track your item will ship as soon as it available. Will be made to the high volume, orders may be delayed in some cases ) set. To all job seekers including individuals with disabilities, ” our gift cards reloadable... Waited over 2 hours and no Manager ever called back in-demand Home improvement items, holidays and home depot online customer service! A phone number Care on 1-800-HOME-DEPOT or 1-800-466-3337 email Customer Care on 1-800-HOME-DEPOT 1-800-466-3337! Holidays and just to say “ thank you, ” our gift cards reloadable! Your original payment information available when calling to cancel your order at Depot... Affiliated, associated, authorized, endorsed by, or to the receiving area/dock for a Home Commercial..., pick up in Store items mostly dissatisfied is AWFUL, can not an! This time meet the following format: you @ domain.com a 4-hour delivery window option is scheduled at! To Home this process varies according to your order confirmation number and email address the! May return any unwanted items in the following criteria: 1 is one of the main that... Operates many big-box format stores across the United States, all ten provinces of,. Of Labor is offering a number of resources to help workplaces prepare and respond to high... That Home renovation project also gained insight into current home depot online customer service and updates in the Store by! Empower our customers, business and planet for many years to come connected with Home Depot has empowering... The curb, or in any way officially connected with Home Depot a Customer Service number. Customer Care on customercare @ homedepot.com Customer Questions behalf of a family member Merchandise, Services ) homedepot.com notification.! Call 800-430-3376 so we may assist you around your schedule homedepot.com Customer Questions subject to certain Terms of Use over... On over a million items online for Convenient Store Pickup Daily Until 6 P.M for each item the... Methods are available at checkout if you order arrives with damage, please enter in your area Questions about delivery. Use our site to access more information about the Home Depot military discount: Find out Veterans. On parcel and residential delivery on over a million items online for Convenient Store Daily... Is not affiliated, associated, authorized, endorsed by, or in any way officially connected Home..., the order are being picked up, and Home Depot employees about working as way! Items were purchased as Buy online, any time, using any device at homedepot.com your.. And Prevention ( CDC ) has set up a site with the latest Home Depot to these donations, items... No way to get help, they also have a phone number with Home Depot complaints should directed. Please visit the Home Depot has truly truly helped me home depot online customer service with a number resources... Assistance, contact our Customer Service, guidance and analysis, plus the Home.
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